Privacy Policy

At GOOGNU, we take your privacy seriously. Our commitment to safeguarding your personal data is central to how we operate. When you use our products, services, or interact with our website or any related platforms, you are trusting us with your information—and we take that responsibility seriously.

This Privacy Policy outlines how Goognu Data Services ("Goognu," "we," "us," or "our") collects, uses, shares, and safeguards your personal data when you access services offered on [www.goognu.US] ("Website") or through affiliated platforms. This includes information collected through our site, mobile applications, third-party platforms (e.g., social media), promotional campaigns, contests or giveaways, and any offline communications related to our services (collectively, "Goognu Services").

By using Goognu Services, you agree to the terms described in this Privacy Policy. If you do not agree, we ask that you refrain from using Goognu Services or accessing our website.

1. Information We Collect

Information You Directly Provide

  • When you register, sign up, or interact with Goognu Services, we may ask for details including but not limited to:
  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Academic qualifications
  • Work experience

We may also collect information when you request support, subscribe to communications, enter contests, giveaways, or otherwise contact us.

In some cases, we may ask you to upload or submit documents such as resumes, academic transcripts, or certifications to verify your background or eligibility for certain programs. This data is handled with strict confidentiality and used only for evaluation or administrative purposes.

Age-Based Consent

If you participate in our services or campaigns, we may ask for your date of birth. For U.S. users, you must be at least 13 years old to use Goognu Services. Users under the age of 13 must have consent from a parent or legal guardian. This age threshold may differ in accordance with applicable state or federal law.

Customer Advocacy and Support

When you contact our customer support or advocacy team, we may record phone conversations for quality and training purposes. We may retain this information as needed to improve service and address concerns.

We may also collect follow-up survey responses or feedback that you voluntarily provide after receiving support. This helps us evaluate user satisfaction and identify potential improvements.

Registration Through Partners

Sometimes your enrollment details (such as contact info or academic profile) are handled by Goognu partners, education consultants, or third-party institutions offering Goognu-powered courses. In such cases, personal data may be shared with us for service delivery and course-related support. We may also forward it to the affiliated course provider ("Principal Company") to fulfill your service request.

2. Information Collected Automatically

We collect certain data automatically when you access our website or applications. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Site activity and navigation behavior
  • Cookies and tracking pixels

These technologies help us enhance the user experience, measure engagement, and analyze performance.

We may also utilize third-party tools like Google Analytics, Facebook Pixel, or Hotjar to understand how users interact with our site and tailor content accordingly. These tools may track user behavior across different sessions and devices.

3. Information Received from Third Parties

We may receive additional information about you from reliable third parties, including affiliates, educational partners, social platforms, or marketing service providers. This may include:

  • Demographic information
  • Behavioral data
  • Marketing preferences

Such information may be combined with the data you provide directly to us to generate a more complete user profile and improve our service offerings.

4. How We Use Your Information

The data we collect may be used for the following purposes:

  • Process enrollments and deliver educational services
  • Respond to queries and offer support
  • Verify identity and manage age restrictions
  • Conduct sweepstakes, promotions, or giveaways
  • Improve our offerings through analytics and feedback
  • Send promotional or service-related communications
  • Ensure compliance with U.S. regulations and data protection laws
  • Conduct market research or industry analysis
  • Provide customized course recommendations

We may also use your data to maintain records for audits, enforce our policies, and comply with tax, regulatory, and legal obligations applicable in the United States.

5. Sharing Your Information

Third-Party Service Providers

We may share your data with vetted third-party vendors and service providers that help operate our business. These entities may include:

  • Cloud hosting platforms
  • Customer relationship management (CRM) services
  • Payment gateways (if applicable)
  • Data analysis tools
  • Affiliate academic institutions
  • Course creators or licensors
  • Marketing agencies
  • IT support providers

These vendors operate under confidentiality agreements and are only given access to the data required to perform their specific tasks.

Sweepstakes and Promotional Campaigns

When you enter a sweepstakes, contest, or promotional campaign, we may share your data with partners involved in managing the promotion. Winners may be publicly announced (with consent) via social platforms, website posts, or as required by law.

Business Transactions

If Goognu is involved in a merger, acquisition, or asset transfer, your data may be transferred to the acquiring entity as part of the business transition.

Legal Obligations and Safety

We may disclose your personal data if required:

  • To comply with a legal obligation or subpoena
  • During law enforcement investigations
  • To protect the rights, property, or safety of Goognu, our users, or the public

Aggregate and Anonymous Data

We may share aggregated or anonymized data that does not personally identify you for research, analytics, or marketing purposes.

6. Your Privacy Choices and Rights

Opting Out of Marketing

You can opt out of receiving promotional emails by following the unsubscribe link in our communications. You can also email us at [insert support email] to update your communication preferences.

Access and Correction

You may request access to your personal data, ask for corrections, or request deletion (subject to legal or contractual obligations) by contacting our support team.
We strive to process all data access and deletion requests within 30 business days, unless an extension is necessary due to the complexity or volume of the request.

Cookies and Tracking

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, although this may affect some features of our website.

7. Data Storage and Security

We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission (SSL)
  • Firewalls and access controls
  • Secure servers located in the United States

Despite our efforts, no system is entirely immune to breaches. We encourage users to protect their account credentials and notify us immediately of any unauthorized access.
In addition to technical measures, we also train our staff on best practices for data handling and limit access to personal data to only those employees who need it to perform their job functions.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal, regulatory, or contractual obligations. When information is no longer required, we ensure it is securely deleted.
Retention timelines may vary depending on the type of data collected and applicable U.S. laws governing educational records, tax filings, or audit requirements.

9. Children’s Privacy

Goognu does not knowingly collect personal information from children under the age of 13 in the U.S. If we discover we have collected such data without verified parental consent, we will take steps to delete it.

10. International Users

Goognu operates primarily in the United States. If you are accessing our services from outside the U.S., please be aware that your data will be transferred to and processed in the U.S., where data protection laws may differ from those of your country.
By continuing to use Goognu Services, you consent to this transfer and processing in accordance with this Privacy Policy.

11. Links to Third-Party Websites

Our website may include links to third-party platforms. We are not responsible for the content or privacy practices of those sites. We recommend reviewing the privacy policies of any external websites you visit.

12. Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. If the changes are significant, we may notify you via email or website banner. We encourage users to review the policy periodically.

Your continued use of the services following a change in policy indicates your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:
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